Privacy Policy

Effective Date: August 20, 2026

ER Landscaping Solutions LLC ("ER Landscaping Solutions," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request an estimate, schedule services, or communicate with us by phone, email, or text message.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

1. Business Information

ER Landscaping Solutions LLC
Waddy, Kentucky
Phone: (502) 438-8777
Email: erlandscapingsolutions@gmail.com
Website: https://www.erlandscapingsolutions.com

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Mailing address
  • Service address
  • Email address
  • Phone number
  • Property information
  • Photos of your property (before, during, and after services)
  • Service history
  • Appointment information
  • Estimates and invoices
  • Payment information (processed securely by third-party payment providers)
  • Communications with us by phone, email, website forms, or text message

We may also automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Prepare estimates
  • Schedule appointments
  • Perform landscaping services
  • Send invoices and payment reminders
  • Communicate project updates
  • Provide customer support
  • Improve our services
  • Maintain business records
  • Meet legal and regulatory requirements

With your permission, we may also send promotional offers, seasonal reminders, or service recommendations.

4. Text Messaging (SMS) Privacy

If you provide your mobile phone number, you consent to receive text messages from ER Landscaping Solutions LLC regarding:

  • Appointment confirmations
  • Appointment reminders
  • Schedule changes
  • Project updates
  • Estimate notifications
  • Invoice reminders
  • Customer service communications
  • Occasional promotional offers (only if you have opted in)

Message frequency varies depending on your services and communication preferences. Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP. After opting out, you will no longer receive SMS messages unless you opt in again.

For assistance, reply HELP, or call us at (502) 438-8777 or email erlandscapingsolutions@gmail.com.

5. No Sale of Personal Information

We respect your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes. SMS consent is never shared with third parties or affiliates for marketing purposes.

6. Information Sharing

We may share your information only when necessary to operate our business, including with trusted service providers such as:

  • Jobber (customer management and scheduling)
  • QuickBooks (accounting and invoicing)
  • Payment processors
  • Website hosting providers
  • Email service providers
  • Cloud storage providers
  • Technology vendors supporting our operations

These providers are permitted to use your information only as necessary to perform services on our behalf. We may also disclose information when required by law or to protect our legal rights.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic storage or transmission is completely secure, we continuously work to protect your personal information using industry-standard security practices.

8. Data Retention

We retain customer information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with tax and legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, we securely delete or destroy it whenever practical.

9. Your Privacy Rights

You may request to:

  • Review your personal information
  • Correct inaccurate information
  • Update your contact information
  • Request deletion of personal information (subject to legal and business recordkeeping requirements)
  • Opt out of marketing communications

To exercise these rights, contact us at (502) 438-8777 or erlandscapingsolutions@gmail.com.

10. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze website traffic
  • Remember user preferences
  • Enhance your browsing experience

You can manage cookie preferences through your browser settings.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

12. Children's Privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13. If we learn that personal information from a child has been collected, we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

ER Landscaping Solutions LLC
Waddy, Kentucky
Phone: (502) 438-8777
Email: erlandscapingsolutions@gmail.com
Website: https://www.erlandscapingsolutions.com

Mobile Messaging Compliance Notice

By providing your mobile phone number, you agree to receive conversational, transactional, and informational text messages from ER Landscaping Solutions LLC.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe.
  • Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.